SOAP vs REST API: Key Differences, Examples, Pros and Cons

Introduction

SOAP and REST are two common ways applications exchange data through APIs, but they work differently.

SOAP is a strict protocol that uses XML and is commonly used in enterprise, banking, payment, and legacy systems.

REST is an architectural style that commonly uses HTTP and JSON, making it lighter and easier to use for web apps, mobile apps, SaaS platforms, and public APIs.

In simple terms, REST is usually preferred when speed, flexibility, and easier development matter.

SOAP is preferred when strict contracts, advanced security, and transactional reliability are more important.

SOAP vs REST: Quick Answer

REST is usually better for modern web apps, mobile apps, SaaS platforms, and public APIs because it is lightweight, flexible, and easier to scale.

SOAP is better for enterprise systems, financial transactions, payment gateways, and legacy integrations where strict standards, XML messaging, and higher reliability are required.

What is an API?

An API, or Application Programming Interface, allows two software systems to communicate with each other.

For example, an accounting platform can use an API to send invoice data to an ERP, CRM, payment gateway, or reporting dashboard.

SOAP and REST are two different approaches used to design these APIs. For example, an accounting platform can use APIs to exchange invoice, customer, payment, and ledger data with ERP, CRM, or eCommerce systems.

This is where accounting integration services help businesses connect financial data across multiple tools with better accuracy.

What-Qualifies-as-an-API

How APIs Work: Simple Example

Think of an API as a messenger between two systems. When one application requests data, the API receives the request, sends it to the right system, and returns the response.

For example, when a SaaS product requests customer invoice data from an accounting system, the API defines how that request should be sent and how the response should come back.

SOAP and REST handle this process differently.

What is SOAP API?

SOAP, or Simple Object Access Protocol, is a protocol used for exchanging structured information between applications.

It uses XML as its message format and follows strict rules for request and response communication.

A SOAP message usually includes an envelope, header, body, and fault structure.

This makes SOAP more formal and heavier than REST, but also useful for systems that need strict contracts, reliability, and advanced security.

SOAP is commonly used in banking, payment processing, enterprise software, telecom, healthcare, and legacy ERP integrations.

What is REST API?

REST, or Representational State Transfer, is an architectural style used to design lightweight APIs. REST APIs usually communicate over HTTP and use common HTTP methods like GET, POST, PUT, PATCH, and DELETE.

REST commonly uses JSON because it is lightweight and easy to read, but it can also support XML, HTML, plain text, and other formats.

REST APIs are stateless, meaning each request is handled independently without relying on previous requests.

REST is widely used for web applications, mobile apps, SaaS products, public APIs, and microservices.

REST APIs are commonly used in modern ERP and finance platforms where applications need to create, update, retrieve, or delete records such as customers, vendors, items, invoices, and sales orders.

For a practical example, check our Dynamics 365 Business Central integration guide.

FactorSOAP APIREST API
TypeProtocolArchitectural style
Data FormatXML onlyJSON, XML, HTML, plain text
Design ApproachFunction-drivenResource-driven
SpeedUsually slower due to XML overheadUsually faster due to lighter payloads
SecuritySupports WS-SecurityUses HTTPS, OAuth, JWT, API keys
CachingLimited browser cachingSupports HTTP caching
Best ForBanking, payments, enterprise systems, legacy appsWeb apps, mobile apps, SaaS, public APIs
ComplexityMore complexEasier to implement
ScalabilityMore difficult to scaleEasier to scale due to stateless design

What is the Difference Between SOAP vs REST APIs?

SOAP vs REST API: Key Differences

1. Protocol vs Architectural Style

SOAP is a protocol, while REST is an architectural style with flexible guidelines. This is the biggest difference between SOAP and REST.

2. XML vs JSON and Other Formats

SOAP only uses XML for request and response messages. REST commonly uses JSON, but it can also support XML, HTML, plain text, and other formats.

3. Performance

REST is usually faster because it uses smaller payloads and supports caching. SOAP messages are larger because of XML structure, which can increase bandwidth and processing time.

4. Security

SOAP supports WS-Security, which is useful for enterprise and financial systems. REST can also be secure when implemented with HTTPS, OAuth, JWT, API keys, and proper access control.

5. Use Cases

SOAP is suitable for enterprise, banking, payment, telecom, and legacy systems. REST is better for SaaS platforms, mobile applications, public APIs, web apps, and microservices.

How SOAP and REST Are Similar

SOAP and REST are different approaches, but both are used to allow applications to exchange data. Both can be used to build APIs, both can communicate over HTTP, and both can support secure communication using SSL/TLS.

The main goal of both approaches is the same: helping software systems communicate. The difference is in how they structure requests, responses, security, and data formats.

Here are other similarities between SOAP and REST:

  • They both outline guidelines and expectations for how applications should create, handle, and respond to requests for data from other applications.
  • They both communicate using HTTP, a widely used internet protocol.
  • Both of them support SSL/TLS for safe and secure communication.
  • To create secure, scalable, and fault-tolerant distributed systems, you can utilize either SOAP or REST.

SOAP vs. REST Example

1. SOAP Example:

Using the SOAP API, build up the XML request with the body.

The request body contains an envelope, which is a type of SOAP wrapper that identifies your API request.

The SOAP request body has parameters.

In this case, we want to fetch the student with the name “John”. So based on the below screenshot, our request is built and sent to the API.

Also Read: Create SOAP Web Service with WSDL in ASP.NET Core”

SOAP Message Structure:

Diagram of a SOAP message structure showcasing an envelope that includes a header block and a fault in the body, juxtaposing SOAP with elements distinct from REST protocols.

SOAP API Request Example


<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
  <soapenv:Header/>
  <soapenv:Body>
    <GetStudentDetails>
      <Name>John</Name>
    </GetStudentDetails>
  </soapenv:Body>
</soapenv:Envelope>


The API then provides information on “John” the student, in the form of an XML body response.

SOAP API Response Example


<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
  <soapenv:Body>
    <StudentDetails>
      <Name>John</Name>
      <Age>30</Age>
      <Address>California</Address>
    </StudentDetails>
  </soapenv:Body>
</soapenv:Envelope>

2. REST API Request and Response Example

HTTP URLs are used to gain access to the REST API.

The URL must contain parameters if it is to be processed as a GET request.

REST API Request Example

GET https://example.com/students?name=John

The JSON data format is used by the REST API to return Student Details related to the name “John”

REST API Response Example

{
  "name": "John",
  "age": 30,
  "address": "California"
}

Explanation

In the SOAP example, the request is wrapped inside an XML envelope. In the REST example, the request is sent through a simple URL, and the response is returned in JSON format.

This is why REST is often easier for modern developers, while SOAP is preferred where a strict message structure is required.

NetSuite is a good real-world example where businesses may compare SOAP and REST options before choosing the right integration method.

Our NetSuite API integration strategies article explains where SOAP can still be useful and where REST-based methods may fit better.

Another Example of Rest is here,

Diagram explaining REST API interaction: Client sends HTTP requests (GET, POST, DELETE, PUT) to a server URL. Unlike SOAP, the server responds with JSON data.

In this example, the client is a web application. REST APIs can be consumed by a broad range of clients, like

  • Web Browsers
  • Mobile applications
  • Desktop applications
  • IOTs, i.e., the Internet Of Things

HTTP verbs play a very important role in the Restful Web API.

The most common HTTP verbs are GET, PUT, POST, and DELETE, which correspond to CRUD (Create, Read, Update, and Delete) operations, respectively.

  • GET
  • POST
  • PUT
  • PATCH
  • DELETE

Here we have displayed the HTTP verb’s operation mode in the visual image.

Further Read: Combine ASP.NET Identity Web API and MVC Best in a Single Web App

Table illustrating how HTTP verbs align with CRUD operations in REST and SOAP: Post corresponds to Create, Get aligns with Read, Put or Patch signifies Update, and Delete matches Delete.

When Should You Use SOAP API?

Use SOAP API when your application needs strict standards, enterprise-level reliability, and advanced security.

SOAP is useful when the integration involves sensitive data, complex transactions, or legacy systems that already use SOAP-based services.

Use SOAP when:

  • You are working with banking, payment, insurance, healthcare, or telecom systems.
  • The system requires WS-Security.
  • The integration needs strict XML-based message contracts.
  • You need ACID-style transaction reliability.
  • You are connecting with a legacy ERP or enterprise application.
SOAP is still common in finance and ERP environments where structured XML communication, strict authentication, and enterprise-grade controls are required.

For example, Sage Intacct supports SOAP/XML web services along with REST API options, as explained in our Sage Intacct integration guide.

When Should You Use REST API?

Use the REST API when your application needs faster performance, flexible data exchange, and easier development.

REST is a better fit for modern web apps, mobile apps, SaaS platforms, public APIs, and microservices.

Use REST when:

  • You are building a SaaS product or public API.
  • You need lightweight JSON-based communication.
  • You want easier integration with web and mobile apps.
  • You need better scalability.
  • You want to use standard HTTP methods like GET, POST, PUT, PATCH, and DELETE.

SOAP vs REST for Accounting, ERP, and SaaS Integrations

For accounting, ERP, and SaaS integrations, the choice between SOAP and REST depends on the systems being connected.

Many modern SaaS platforms and accounting tools prefer REST because it is lightweight, easier to work with, and supports faster API communication.

However, some legacy ERP, banking, payment, and enterprise systems still rely on SOAP because of strict contracts, XML messaging, and advanced security needs.

For SaaS and fintech products that need to connect with multiple accounting systems, building separate integrations for every platform can increase development and maintenance work.

In such cases, an Accounting API Accelerator or unified accounting API can provide one common integration layer for platforms like QuickBooks, Xero, NetSuite, Sage, and other accounting systems.

For example, a SaaS platform connecting with QuickBooks, Xero, Zoho Books, or CRM systems may mostly work with REST APIs. But when the same platform needs to connect with older ERP or enterprise finance systems, SOAP may still be required.

In real business integrations, the right answer is not always SOAP or REST. Many companies need both, depending on their accounting system, ERP, payment gateway, and reporting requirements.

SOAP vs REST: Pros and Cons

API TypeProsCons
SOAPStrong security, strict standards, good for enterprise systems, supports transactional reliabilityMore complex, heavier XML payloads, slower performance, harder to implement
RESTLightweight, faster, flexible data formats, easier for web/mobile apps, better scalabilitySecurity depends on implementation, less strict by default, may need extra handling for complex transactions

SOAP vs REST API Comparison Table

SOAPREST
MeaningSimple Object Access ProtocolRepresentational State Transfer
DesignStandard Protocol with predefined rules to followArchitectural Style with loose recommendations and guidelines
ApproachFunction DrivenData Driven
SatefulnessStateless by default but a SOAP API can be made statefulStateless in nature; there is no server-side session.
CachingAPI calls are not cachedAPI calls are cached
SecurityWS-Security with SSL Support. Provides in-built ACID complianceSupport HTTPS and SSL.
PerformanceRequires more power, resources, and bandwidthRequires fewer resources.
Messaging FormatXML OnlyXML, JSON, Plain Text, YAML, HTML, and Others
Transfer ProtocolSMTP, HTTP, UDP, and othersHTTP Only
NatureHeavy WeightLight Weight
Recommended forFinancial services, enterprise-level apps, payment gateways, high-security apps, and telecommunication servicesPublic APIs for web services, social networks, and mobile services
AdvantagesStandardization, security, and extensibilityHigh Performance, Scalability, Flexibility, and browser friendliness
DisadvantagesMore complex, poor performance, and less flexibilityUnsuitable for distributed environments; less security

SOAP vs REST: Which One Should You Choose?

Choose REST if you need a lightweight, flexible, and easier-to-scale API for web apps, mobile apps, SaaS products, and public integrations.

Choose SOAP if your project needs strict contracts, XML-based communication, advanced security, and reliable transactions for enterprise or legacy systems.

For many businesses, especially those working with accounting, ERP, CRM, eCommerce, and payment platforms, the best approach may involve both SOAP and REST.

The right choice depends on your system architecture, security needs, data format, integration complexity, and long-term maintenance plan.

Also, both SOAP and REST can be used to create custom API Integration services that allow different applications to communicate and share data effectively.

The choice between SOAP vs REST depends on factors like the specific requirements of the integration, the existing technology stack, and the desired level of flexibility and complexity.

Should you require any further refinements or clarifications, please do not hesitate to contact us.

FAQs

What is the main difference between SOAP and REST API?

The main difference between SOAP and REST API is that SOAP is a protocol with strict XML-based messaging rules, while REST is an architectural style that commonly uses HTTP and JSON. SOAP is more structured and often used for enterprise systems, while REST is lighter and widely used for web, mobile, and SaaS applications.

Is REST faster than SOAP?

Yes, REST is usually faster than SOAP because it commonly uses lightweight data formats like JSON and supports HTTP caching. SOAP uses XML, which can make request and response messages heavier and slower to process compared to REST.

Is SOAP more secure than REST?

SOAP supports WS-Security, which makes it useful for enterprise, banking, payment, and other high-security systems. REST can also be secure when implemented with HTTPS, OAuth, JWT, API keys, and strong authentication practices.

When should you use SOAP API?

You should use SOAP API when your integration needs strict standards, XML-based messaging, advanced security, transaction reliability, or compatibility with legacy enterprise systems. SOAP is commonly used in banking, insurance, telecom, healthcare, payment processing, and older ERP systems.

When should you use REST API?

You should use REST API when you need a lightweight, flexible, and easier-to-scale API for web apps, mobile apps, SaaS platforms, public APIs, and microservices. REST is a better choice when speed, JSON-based data exchange, and easier development are important.

Can SOAP and REST APIs be used together?

Yes, SOAP and REST APIs can be used together in the same application or integration environment. Many businesses use REST for modern SaaS, CRM, and mobile applications while still using SOAP to connect with legacy ERP, banking, finance, or enterprise systems.

Which is better for accounting and ERP integrations: SOAP or REST?

REST is often better for modern accounting and SaaS platforms because it is lightweight and easier to work with. SOAP may be better for older ERP, banking, payment, and enterprise systems that require strict contracts, XML messaging, and advanced security standards.

Does REST replace SOAP?

No, REST does not fully replace SOAP. REST is more common in modern API development, but SOAP is still used in enterprise, financial, healthcare, payment, and legacy system integrations where strict standards and reliable transactions are important.

Article by

Chintan Prajapati

Chintan Prajapati is the Founder and CEO of Satva Solutions and a seasoned computer engineer with over two decades of experience in the software industry. His expertise spans Accounting & ERP Integrations, Robotic Process Automation, and the development of technology solutions built around leading ERP and accounting platforms with a particular focus on responsible AI and machine learning in fintech.Chintan holds a BE in Computer Engineering and carries an impressive roster of certifications, including Microsoft Certified Professional, Microsoft Certified Technology Specialist, Certified Azure Solution Developer, Certified Intuit Developer, Certified QuickBooks ProAdvisor, and Xero Developer.Over the course of his career, he has made a measurable impact on the accounting industry consulting on and delivering integration and automation solutions that have collectively saved thousands of man-hours. His writing aims to offer readers practical, insight-driven advice on harnessing technology to unlock greater business efficiency.When he steps away from the desk, Chintan can be found trekking through mountain trails or watching birds in the wild. Grounded in the philosophy of delivering the highest value to clients, he continues to champion innovation and excellence in digital transformation from his home base in Ahmedabad, India.