Crucial Factors to Consider When Outsourcing Web Development in 2024

Outsourcing Web Development has emerged as a prominent worldwide trend in recent years.

Since the outbreak of the Covid-19 epidemic, the need for outsourcing web development has increased significantly. The advantages of outsourcing web development services are almost universally acknowledged and accepted by businesses. Although the advantages of outsourcing are clear, there are a few factors to keep in mind when selecting an outsourcing business to partner with.

Factors to Consider When Outsourcing Web Development:

1. Solution

Before hiring a company to outsource web development, you should clearly understand your project’s goals and requirements.

Defining the scope of the project and its capacity to grow is critical for saving time and resources. Additionally, it will help the contracted outsourcing firm fully grasp your requirements and gain a thorough understanding of your project.

It is not required to outline the whole scope of work. A competent outsourcing agency will employ a business analyst who will draw up the precise project scope and get your approval before going on, thereby avoiding misunderstandings.

2. Communication

When it comes to outsourcing web development projects, communication is perhaps the most critical thing to consider. Choosing a development business and a team to work on the project is the first step.

To ensure that they have understood the project’s needs, it is critical to communicate with them, evaluate them, and identify their experience in different projects made by them. It is also critical that they communicate clearly with one another.

Following the epidemic, we discovered that a good outsourced team would handle the video conferencing on Zoom and Google Meet. This is a positive indicator since you are aware of who you are dealing with and so on.

3. Culture

Observe the corporate atmosphere of the software outsourcing companies as a whole. Having a team of people devoted to new ideas and open lines of communication increases motivation and productivity.

In addition, working with a firm that has a similar work ethic and culture will make the system more efficient and less stressful for you.

Every company has its own culture, some companies are process-centric, some are people-centric, some are customer-centric. Whereas some are profit-centric. So it’s your call to judge the company if they give signals that they are there to make you win.

4. Industry expertise (Domain expertise)

Choosing a software development company with a unique sector industry or domain expertise certainly has a high impact on your business. A software development business that expressly highlights the areas in which they specialize may be the greatest choice for you.

More expertise in your market means that a bespoke business software development firm is more likely to grasp your objectives, give you advice based on their past experience and build a solution that is perfectly tailored to your business.

5. Technical expertise

A fantastic strategy for choosing a software outsourcing business that is a good fit for your requirements is to determine the technical capabilities required for your program. The technical expertise is utilised to develop solutions or products in a short amount of time also it means that maintenance and support will be easily taken care of. Or there will be the least support you will need in the future.

It’s been very common practice for the majority of outsourcing companies, where you see all types of technology and services listed in their website menu. Practically gaining expertise takes time and it’s difficult to keep the succession plan along with upskilling these talented resources.

So the best way to judge is one technology itself will require a hierarchy of at least 10 people including the Tech lead, 2 Senior developers, 3 Mid developers, and 5 junior developers. So when you talk to a company with a size of 20 employees and they claim to have expertise in more than 5 technologies then it’s questionable as to how can a 20-person company have expertise in 5 different technologies.

Usually one of their team members might have a good hold of 1-2 technologies. So check the company size vs technology expertise they have. If possible check how many people are certified for the given technology. So that your selection will be most relevant.

Also Read: MERN: Why the Preferred Tech Stack for Modern Web Development

6. Quality Assurance & Security

The significance of security and quality assurance cannot be overstated. Companies that specialize in bespoke business software development should prioritize these two elements, and you should inquire how they integrate them into their development process.

Testing regularly is essential for maintaining quality control and reliability, and no company should disregard the significance of this process.

7. Recommendations & Referrals

Look for referrals and recommendations. How many other companies or company owners in your network of connections have used the services of an external team of software developers? They may be able to provide you with a referral. Keep your ears peeled for any cautions that may come your way. Identify any businesses that should be avoided by consulting your network.

Success Stories Of Big Companies:

If it weren’t for outsourcing, some of the world’s most well-known enterprises would not be in existence today. Let’s look at their experience with outsourcing and see what we can learn.

1. WhatsApp

When Facebook bought WhatsApp for $19 billion in February 2014, the company had a workforce of only five part-time and thirty full-time workers.

The majority of them were based in Russia and could work from home at a low cost. As the firm grew, the developers were transferred to Mountain View, California, where they continue to work today. If the firm did not use this technique, it would have never earned millions of dollars.

2. Alibaba

One common misconception is that only the United States or Europe are responsible for resource outsourcing. This is a
that is widely held. Chinese e-commerce giant Alibaba used to have its IT development done in the United States.

Due to China’s lack of relevant skills and expertise, they outsource their work to America. The converse is true in North America, where they are readily accessible. It was via outsourcing that the e-commerce company was able to grow its business despite regulatory limitations and tough competition from eBay.

3. Procter & Gamble (P&G)

Large product firms like P&G, as well as start-ups and small businesses, may all benefit from outsourcing as a way to increase profits. The internal development teams of P&G have been managing their company operations for years. However, they decided one day to outsource their R&D efforts to speed up innovation.

When they implemented outsourcing software development, they were surprised to discover a [60%](https://www.forbes.com/2010/06/15/outsourcing-capability-sourcing-leadership-managing-bain.html]  increase in productivity. The total revenue produced by more than 400 goods surpassed 10 billion. At the moment, almost half of P&G’s revenues come from collaboration with several outsourcing partners worldwide.

4. Slack

Slack was founded by a small team of in-house employees. They also engaged MetaLab to revamp their website and app’s logos when they began thinking about outsourcing.

Last year, the firm made [$221 million](https://www.ccn.com/slack-ipo-heres-how-much-this-silicon-valley-unicorn-worth-public/)  and had more than $900 million in cash after employing an outsourcing strategy. About three million people pay for Slack’s services, while the whole user base is around eight million. The current market worth of the business is $10 billion.

Article by

Chintan Prajapati

Chintan Prajapati, a seasoned computer engineer with over 20 years in the software industry, is the Founder and CEO of Satva Solutions. His expertise lies in Accounting & ERP Integrations, RPA, and developing technology solutions around leading ERP and accounting software, focusing on using Responsible AI and ML in fintech solutions. Chintan holds a BE in Computer Engineering and is a Microsoft Certified Professional, Microsoft Certified Technology Specialist, Certified Azure Solution Developer, Certified Intuit Developer, and Xero Developer.Throughout his career, Chintan has significantly impacted the accounting industry by consulting and delivering integrations and automation solutions that have saved thousands of man-hours. He aims to provide readers with insightful, practical advice on leveraging technology for business efficiency.Outside of his professional work, Chintan enjoys trekking and bird-watching. Guided by the philosophy, "Deliver the highest value to clients". Chintan continues to drive innovation and excellence in digital transformation strategies from his base in Ahmedabad, India.