Development has no end. Success does require endless support and maintenance of the developed product
Same implies to the mobile application development and their support & maintenance. The Soon after a mobile application is developed by a mobile app developer; it becomes necessary to start the process of Support and maintenance. This makes it important to pass the developed app to the maintenance group which begins with the maintenance procedures and then to the support group for further improvement and user support. The maintenance of mobile application actually involves the fixing of any application defects and thus improves a developed version of an application. The support team helps in providing intense help to the user ensuring the end user’s all queries related to the developed app are solved by the support group. to Support group also provides warranty on the application the development team has developed. Now though this is the general introduction to the maintenance and support of a mobile application; the importance of these two groups in an app development is actually transcendent and cannot be explained in few words. So here below is an explanatory blog on Importance of maintenance and support of an application for its development. If you are looking for an app development or if you are willing to know in detail about how an actual application developing company must be acquainted with the maintenance and support of the app; please go through the following array of this current write-up.
Mobile App Maintenance and its importance:
It is technically defined as the effort put forward for fixing the defects in an app after its general availability. However, a custom-made app developing company does understand the fact that app maintenance is not just about fixing defects but also putting efforts on the overall evolutionary development of the application software and produce the ultimate application for the end user. Maintenance is categorized into following three main types.
- Corrective maintenance: This involves diagnosing and fixing of any error in the application after it has been made generally available.
- Adaptive maintenance: This involves modifying the system to work with changing software environments.
- Perfective maintenance: There are some functional enhancements of the application required in times which are based on user’s requirements. This perfective maintenance involves the changes that enable the application system to meet the user requirements in an acceptable way, providing 100% satisfaction.
Thus from the above, it can be concluded that by employing proper maintenance chore into the application after its development, one can actually grow up the ultimate application which provides an error free app development service and thus satisfies the customers in all means. App Maintenance is also accompanied by all kinds of enhancements necessary for growing up an absolutely satisfactory application as per the changing needs of the customer. So, it’s a highly important in an application development procedure because any inability of the team to change the app as per the changing needs of the client may lead to business loss. It must be noted that a proper app Maintenance plan is highly essential for managing the costs as maintenance involves the highest percentage of the total lifecycle cost.
Support and its importance:
Support involves all the activities that are put forwarded by the app development company after an application has been developed or made for general availability. This includes the combined chores of maintenance and enhancements along with the tasks involving development resource availability, providing warranty and endless customer support on the ultimate application developed.
- Any app developing company which is in real authentic and provides custom made potential application assures about the warranty of an application to their customers. The support group puts all their effort to provide the same warranty support as mentioned in the application development agreement.
- The support group also keep a note to answer all the questions the users puts on their paid applications and thus provide total satisfaction to the client. This not only helps in improving the customer base but also help in enhancing the efficacy of the developers and all the employees involved in the process of app development, deployment and support.
- Support team also ensures the resource availability. This means, with such a support there is a quick implementation of any modification required in application software with total efficacy. The support group includes all the experienced and skilled technical professionals who can solve any short of error and can modify the app as per the changing needs of the user in quick time with a hold of efficacy and proficiency.